Terms and Conditions


You are currently logged in on one of the sites administered by Entre 2 Rétros. The purpose of this document is to inform you about Entre 2 Retros and its general terms and conditions of sale (Terms and Conditions). You must read carefully the following provisions, as they constitute an electronic contract establishing the general conditions of sale of the electronic shop of Entre 2 Retros. The validation of your order form will be irrevocable acceptance of the present Contractual Conditions when your order has been validated. As a result, you may only order products and / or services if you agree to the terms and conditions set forth below. The Internet user (natural person with the capacity to contract) and Entre 2 Retros are hereinafter referred to as "the parties", and individually "the party".


In this contract, each of the expressions referred to below shall have the same meaning as in its definition, namely: - "the company": Entre 2 Rétros - "distance contract": any contract concerning the ordering of products and / Services provided by the company (*) to a customer (*) within the framework of a system of sales or remote service provided by the company (*) which uses the Internet exclusively for this contract at the conclusion of the contract, including the conclusion of the contract itself. - "customer": any natural person who, in this contract, acts as a private individual or as a representative of a legal person and who has the right to contract. - "order form": document which indicates the characteristics of the products ordered by the customer (*) and which must be signed by him by "double clicking" (*) to hire him. - 'order' means an act whereby the customer undertakes to purchase goods and / or services and the company (*) to deliver and / or supply it. - "product": well sold or service provided by the company. - "double click": reiteration of the validation of the Purchase Order by the customer. An order form completed and validated for the first time is never taken into account without the client's confirmation. This confirmation can be done by means of a checkbox accepting the Contractual Conditions, or a message confirming the order.


Denomination: Entre 2 Rétros - SAS with capital of 99 570 euros - Siren: 528 865 975 - VAT number: FR74528865975 - Rate: 20% - Address: 25 rue Guersant, 75017 Paris Phone: + 33 09 82 58 73 39 - Email address: contact@entre2retros.com


The present contract is an electronic distance selling contract whose purpose is to define the rights and obligations of the parties in the sale of products proposed by Entre 2 Rétros. In this sense, it is in conformity with the French regulations in force, namely: Law 2004-575 called Law for confidence in the digital economy. - Law 2008-3 of 3 January 2008 for the development of competition for consumers. - Recommendation No. 07-02 of the Commission on Unfair Terms on Mobile Contracts concluded via the Internet It is also in line with the recommendations of the OECD in the field of electronic commerce.

Protection of minors

Our company attaches particular importance to the protection of minors in the context of its online business. Although minors can act alone in cases where the law or practice authorizes them to act alone (Article 389-3 of the Civil Code), especially in the case of low-value purchases, 'Try by any means to verify that the client has the power to contract. To this end, we may ask any customer ordering on our site to prove his capacity to contract, in compliance with the obligations related to the amended Law 78-17. In the event that a purchase is made by a person who does not have the legal capacity to contract, we advise the legal representatives of the latter to rescind (cancel) the sale under article 1305 of the Civil Code.


The products offered by Entre 2 Rétros are presented on sites in French and English language. Any national of the European Community and of countries complying with Directive 95/46 / EC can not assert their linguistic misunderstanding as a clause canceling the contract.

The products offered for direct sale by Entre 2 Rétros are those which appear on the site www.entre2retros.com, on the day of the consultation of the said site by the Internet user, and within the limit of available stocks.

The illustrations presented on the site reflect the products sold on it, except in the limiting cases inherent to the technical characteristics of the Internet (resolution and colors of the user's screen ....). The photographs and the texts illustrating the products do not enter the contractual field. If these photographs and / or texts were erroneous, the responsibility of Entre 2 Rétros cannot be engaged in this respect. Due to the specificity of the Internet network, the company does not guarantee on its site the availability of all the products in real time. In the event of temporary or permanent unavailability of any of the products, the company will inform the users via its site or the sending of an e-mail to a valid e-mail address provided by the customer. The company will then propose the replacement of the product ordered by an equivalent product (quality and price), or an asset, or exercise your right of resolution (cancellation of your order).


The prices of the products may be modified at any time by the company, with the exception of any sale of a product concluded for the price displayed on www.entre2retros.com.

In case of obvious typographical error, leading to the display of a "low price", the sale may be canceled, as mentioned in the article "Execution of the order". The prices mentioned are in Euros (€), inclusive of VAT and include the costs of handling orders.

Delivery rates are the responsibility of the customer, unless stipulated otherwise in the order process. The different delivery options (accompanied by their tariffs) are presented during the ordering process and specified in the summary of the order. Payment of the full price must be made at the latest on delivery of the products unless specified otherwise in the order process and mentioned on the invoice.

In the event of a delivery of products outside the French territory, customs duties and formalities are the exclusive charge of the Client, unless otherwise stated. The Customer undertakes to verify the possibilities of importing the products ordered with regard to the territory of the country of delivery.

Order and Payment

Any order signed by the Customer by "double clicking" constitutes an irrevocable acceptance which can only be called into question in the cases limited in this contract to the articles "Right of withdrawal" and "Execution of the order". Any agreement of a quote sent by e-mail to the customer, and returned to Entre 2 Rétros with an explicit agreement also constitutes an irrevocable acceptance. The order process complies with the provisions of article 1369-5 of the Civil Code. - Any Internet user wishing to validate his order will have to identify himself by filling the appropriate form provided on www.entre2retros.com. This identification is carried out in strict compliance with Law 78-17 as amended in our section "Data protection". - After verifying the content of the order, as well as the total cost of the order (ordered products, shipping costs, optional eco-participation, optional options) and corrected for any errors, the user will confirm it definitively . This confirmation will be the conclusion of the contract. - The contractual information will be the subject of a confirmation e-mail addressed to the customer at the latest at the end of the withdrawal period and subject to the provision by the customer of a valid e-mail address, Not subject to any restriction of use (professional e-mail address for example). In this case, the company cannot be held responsible for sending contractual and / or advertising information to a restricted e-mail address. To settle his order, the Customer has at his option, all the payment methods referred to in the order process and presented on the company's website. It guarantees to the company that it has the necessary authorizations to use the method of payment chosen by him, when validating the order. In the case of a payment by CB, it must transmit its credit card number, according to the type of credit card, its expiry date and the cryptogram number (3-digit number on the back of the card). Bank card). Entre 2 Retros guarantees that the payment is secured by encryption S.S.L. (Secure Socket Layer) in order to protect most data related to the means of payment as efficiently as possible. The company guarantees that the cryptological means and services used to secure the transactions have been authorized or declared in accordance with the legislation in force. In the case of payment by card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Client and the issuer of the card and between the company and its banking institutions apply, Article 132-4 of the Monetary and Financial Code. If the only method of payment is a payment by CB, the final validation of the order takes place upon full payment (except special provisions) of it.


The products are delivered to the delivery address indicated by the buyer when ordering. The deadlines indicated are average delays and correspond to the processing, preparation and routing times of the order.

The parcel will be delivered in a mailbox to the recipient's address. In the case of a mailbox with insufficient dimensions, the parcel is presented at home. The parcel will then be delivered either to the addressee or to a person attached to his service, residing with him or specially mandated. It may also be handed over, at the initiative of the postal service, to a person with a power of attorney or an identified third party. If the parcel cannot be delivered due to insufficient size of the mailbox and / or the absence of the recipient, a second presentation of the parcel may take place the following day, on the initiative of the postal service, or a notice of staying is left by the postal service in the mailbox of the recipient. The notice shall indicate the address of the post office where the consignee may withdraw the parcel. Any Product thus placed in the custody of the goods shall be handed over to the consignee or his authorized representative, duly authorized for this purpose, on presentation of a piece of identification and for signature. The duration of the stay is 15 consecutive days. This period does not include the day of presentation at home. After this period, the parcel shall be returned to the Company. In case of return to the Company for lack of receipt of the buyer, any new shipment will be the subject of a new billing of the transport costs.

Delivery time

The company guarantees that deliveries will be made according to the conditions guaranteed by the transport providers (except in cases of force majeure within the meaning of the case law), and indicated on the site www.entre2retros.com, or during the ordering process. In the case of a delay in delivery compared to the time limits announced by the carrier, the buyer must contact La Poste's distribution office first. In cases of significant delays, the buyer must contact customer service by sending an email to contact@entre2retros.com. The Site will be responsible for opening a dispute or investigation file to carry out a search for the package.

If the delay exceeds by 7 days the date of delivery envisaged during the ordering process, you can proceed to the resolution of it, according to the modalities indicated in the article "Right of resolution" of the general conditions of sale. In the event that the parcel is not found, the Company would, after the completion of the postal service investigation, re-deliver the same Product or offer a refund. If a parcel is returned to the Company for the following reasons: "does not reside at the address indicated", "delay exceeded", or any other reason for which the buyer is responsible, the Company shall ask the buyer to Payment of the cost of a second shipment so that the said parcel may be re-shipped. In case of refusal of the buyer, the order will be canceled and the Company will reimburse the order to him, deducting the expenses of the first expedition.

Incomplete or non-compliant delivery (due to carrier)

The package may be damaged or the contents of the package may have been partially or totally stolen. If you notice such a mistake, please mention it on the carrier's voucher and refuse the product by returning it with a statement called "report of spoliation". In the event that you become aware of this error after the departure of the carrier, please notify us by e-mail to contact@entre2retros.com or by telephone within a maximum of 24 working days after receipt of the order. In accordance with article 133-3 of the Commercial Code, please send your LRAR protest to the carrier within 3 days (excluding public holidays).

Incomplete or non-compliant delivery (due to company)

Despite careful preparation of orders, a product may be missing from it, or an error may have occurred during preparation. The buyer must file with the Company on the day of the delivery or at the latest on the first working day following the delivery any claim of error of delivery and / or non-conformity of Products in kind or in quality compared to Information on the order form. Any claims made after this deadline will be rejected.

Right to retract

In accordance with Articles L121-16 and 121-20 of the Consumer Code, the customer has seven (7) clear days to exercise his right of withdrawal. This period runs from receipt of the order by the customer. In case of dispatch between the date of the order and the date of exercise of the right of withdrawal, the expenses of shipping and return to the Company will remain the responsibility of the buyer.

All returns must be notified by e-mail to the customer service with the reference of the order to: contact@entre2retros.com with acknowledgment of receipt. The costs of redirection will remain the full responsibility of the customer. The Products must be returned in their original packaging and packaging, in a manner similar to that defined in the initial shipment, to the following address:

STOCK AZ for the account of Entre 2 Rétros Rue du Nauron 79180 CHAURAY

You are reminded that this right of withdrawal cannot be exercised for personalized products. Any complaint must be communicated in writing within seven (7) days of the receipt of the goods by mail or by e-mail to contact@entre2retros.com with acknowledgment of receipt. Any claim made after this deadline cannot be taken into account and the Company will be released from all liability. If the aforementioned conditions are met, the Company will then exchange or refund the defective Product (s), within thirty (30) days from the date of receipt by the Company of the parcel. Any return of products must be the subject of a formal agreement between the Company and the buyer.

Any take-back accepted by the Company in the event of an apparent defect or non-conformity of the delivered products will allow the buyer to obtain either the refund, the replacement of the Product or the issuance of an asset of the corresponding amount , To the exclusion of any other indemnity or damages. The Products must be returned within 48 hours in their original packing and packaging, in Colissimo Recommended at the buyer's expense, to the following address:

STOCK AZ for the account of Entre 2 Rétros Rue du Nauron 79180 CHAURAY

In case of dispute, an amicable solution will be sought before any legal action. Failing this, any legal action will be brought before the Commercial Court of Paris.

Right of Resolution

In accordance with article L. 121-20-3 of the Consumer Code, we will inform you at the time of your order the maximum date of delivery of this one. In the case of an excess of 7 working days from this delivery date (except in the case of force majeure within the meaning of the Law), you will be able to pronounce the resolution of your order by letter with acknowledgment of receipt within a period 60 days from the original date of delivery. In this case, we will reimburse you for all the sums paid (excluding possible return costs), within a maximum of 30 days of receipt of your registered letter with acknowledgment of receipt

Execution of the command

The company reserves the right to refuse the order for a "legitimate reason" (in the sense defined by the case-law), and in particular (without this list being limiting) in case of unavailability of the product, Service, abuse of the customer, presumption of impossibility for the customer to contract or even a clear intention for the customer to harm the company. The company also reserves the right to refuse the order in the case of a manifest typographical error leading to the display of a "vile price", and this at the time of the order placed by the customer. In the event of a difference in interpretation between "low price" and "low price", concerning the price displayed on the website at the time of the customer's order, the latter may request the intervention of a third party, As provided in the section "Applicable Law". The order will be executed at the latest within a period not exceeding 7 days the expected date of delivery of the product or service mentioned at the time of the order, subject to the acceptance of the latter by the company. For deadlines concerning the different types of services (personalization ...), please contact us. An invoice will be automatically sent to the customer when ordering. This will be sent to the address indicated by the customer when ordering, unless otherwise stated by him.


The information requested by the Customer is necessary for the processing of his order and can be communicated to the contractual partners of the company (accountants, lawyers ...). They may also be transmitted to any competent authority for the settlement of disputes between the company and one of its customers. In our "data protection" section, the customer can consult the characteristics of the processing of personal data used via the site www.entre2retros.com. The customer may also exercise his rights of access, rectification, opposition in accordance with the terms mentioned in the sections "Data Protection" and "legal notices" of the company.

"Double-Click" and proof

The "double click" associated with the procedure of authentication and non-repudiation of the customer at the time of its order and the acceptance of the present Contractual conditions is validation of the order and conclusion of the contract, in accordance with the provisions of the article 1369 -5 of the Civil Code. The computerized records kept on the servers of the company and on the servers of its banking institutions will be considered as rebuttable (rebuttable) presumptions of communications, orders and payments between the parties. Under no circumstances will the company register telephone conversations between a member of the company and one of its customers or prospects. In the case of a subcontracting of their customer service, the company undertakes to prohibit their partner responsible for the implementation of this service, such registration, including in the context of an "improvement of the service ".

Entire Agreement

These terms and conditions express the full obligations of the parties. No general or specific conditions communicated by the Customer may be incorporated into these general conditions, except in the case of prior agreement between the parties prior to the conclusion of the contract. The failure of the Company to avail itself of any breach by the Customer of any of the obligations contemplated herein can not be interpreted in the future as a waiver of the obligation in question. The Company reserves the right to adapt or modify at any time these Terms and Conditions. In case of modification, the Contractual Conditions in force on the day of the order will be applied to each order. The company will also retain on its servers all time-stamped versions of the Contract Terms.

Retention of title

The products delivered to the customer remain the property of the company until the contract has been completed in full. On the other hand, the transfer of risks takes effect as soon as the products and / or services ordered on the electronic shop are actually delivered. The documents provided to the customer are governed by the Intellectual Property Code. They therefore remain the property of society. It is therefore prohibited to reproduce, assign, or exploit the materials provided without the consent of the company.

Applicable law

This contract is subject to French law, in accordance with European directives. This is so for both the substantive rules and the rules of form. In the event of a dispute, the companies will favor the settlement. This search for an amicable solution does not interrupt the time taken to act as a guarantee. If not, and in accordance with the provisions of articles 46 to 48 of the NCPC, the French courts will have sole jurisdiction.


Site editor

Entre 2 Rétros, 25 rue Guersant, 75017 Paris SAS with capital of 99 570 euros RCS of Paris 528 865 975 N ° SIRET: 52886597500015, VAT number : FR74528865975 Rate of VAT: 20% Contact: contact@entre2retros.com

Artistic direction and graphic design

Thierry Konarzewski

Intellectual property

- All elements of the site skeleton (photos, images, logos, Flash® animations, modeled elements ...), as well as technological elements (software creations, administrative back-office, services offered ...) are protected by The Copyright and are the exclusive property of their respective authors, except in the limiting cases of a complete or partial transfer of rights.

- The contents of the site (texts, articles ...) are the exclusive property of their authors and cannot be reproduced or exploited without the agreement of these authors. Entre 2 retros allows only the reproduction of excerpts of its articles via the RSS feeds present on its sites. In accordance with the provisions of Article L. 122-4 of the Intellectual Property Code, any reproduction of a partial or total content of the site is prohibited, whatever its form (reproduction, nesting, diffusion, techniques of inline linking "And" framing "...). Direct links to downloadable files (regardless of format) on our site are also prohibited.

- If you wish to establish a link with our site, and before any installation of it, please contact: contact@entre2retros.com before any link to our site or its content is put in place. - The texts present from external sources have been reproduced with the implicit or explicit agreement of their respective authors. As such, mention is made on the site of the respective sources and authors.

Non-contractual photo

The photos published on this site are not contractual.


The links on the site (direct links, permalinks, partner links ...) redirect the user to sites whose content and placed under the responsibility of the publishers of those sites. Under no circumstances can Entre 2 retros be held responsible for the content of these sites. As we attach particular importance to the legality of the contents of the websites to which our links point, we ask you to inform us of any content that may appear to be unlawful on the sites to which links have been established.

About us

The contents of the sites published by Entre 2 retros have been developed with the greatest care. As such, no illegal or defamatory content is disseminated on them. Moreover, they do not present any characteristic that can be considered as "misleading advertising" within the meaning of Articles 121-1 et seq. Of the Consumer Code.

Site advertising

Advertisements can be presented on our sites. These can come from external sources (third-party affiliate management platforms, Google® ads, etc.) or managed by our own advertising network. Entre 2 retros cannot be held responsible for the "deceptive or aggressive" nature of advertisements from external sources. Concerning the advertisements governed by Entre 2 retros, the latter reserves the right not to disseminate advertising that is manifestly misleading within the meaning of Articles 121-1 et seq. Of the French Consumer Code.

Privacy Policy and Privacy Policy

A special section dedicated to our data protection and privacy policy has been prepared for this purpose. Please check this on our sites by clicking on the "Privacy and Security" section.


All our sites are hosted on the company's servers: - OVH


You can contact us at: contact@rentre2retros.com for any inquiry.

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